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Document Management and
Call Center Support

Business Process Outsourcing (BPO)

TechLeads’ BPO shop provides a wide range of services to manage documents and information so that it can be organized and stored efficiently and appropriately. We provide one-stop solutions to handle the biggest dilemma of business community – how to manage paper and information.

We provide services with a focus on value pricing and quality to support any size BPO project. With the help of extensive industry experience, our team serves global private and public sector organizations in their business process initiatives. By converting information into digital assets, we enable our clients to “Go Digital – increasing their Productivity and Performance resulting in Higher Profits”.

  • Call Center Campaign
  • Back Office Support team
  • BPO Project
  • Internet Content Generation
  • Insurance Quoting
  • Finance / Accounts Management
  • Human Resources

Document Management

We provide one-stop solutions to handle the biggest dilemma of business community – how to manage paper and information. A commodity which often becomes useless when stacked in bulk, but when electronically transformed in an organized manner becomes the most important business tool in an organization to make timely and informed decisions which are vital for its progress.

Our team serves as your Outsourcing Partner for critical image and data processing projects that need to be completed quickly and accurately. We target to construct a tailored project approach to meet the demands of our client’s data processing needs.

With our document management team working on your projects, you can relax and be rest assured that you have an excellent team on your project until the very end. Solve problems of recruiting and retaining resources. Get higher value for your money with our low-risk image and data digitization services.

Call Center Support

Call Center services are widely used by businesses around the globe, through outsourcing services, to promote and market their business. Over last 2 decades, this industry has not only scaled up but has also gained a lot of confidence by delivering high quality solutions and services. TechLeads offers highly cost effective inbound and outbound call center or phone support services with a proven strategy to get more sales and to providing better customer support. Businesses now prefer to opt for outsourced call center or phone support services as it provides them multi-folded benefits. At TechLeads, we believe in going with an NDA with our customers to safeguard their business interest and similarly all of our agents sign an NDA upon their joining.

Outbound Call Center Services

TechLeads outbound call center team helps its client partners to increase their sales to an unmatched level. Our agents call the potential customers with an intention to uplift sales of client’s products or services. Our professionally trained staff is highly skilled to convert your potential leads to your real customers. We ensure to provide quality services to our client partners resulting in the best ROI. We, a professionally organized call center, are always focused on to increasing sales for our client partners.  Our outbound call center services include, but are not limited to:

  • Telemarketing
  • Lead Generation
  • Appointment Scheduling


Inbound Call Center Services

Managing and maintaining your inbound call center has always been a challenging task for the businesses with respect to ongoing operational cost, managing infrastructure, and resource hiring/retention issues. TechLeads professionally trained inbound call agents are there to help you to focus on your core business. With our call center services, you can significantly reduce your direct operational costs of maintaining your inbound call center team (higher salaries, office, infrastructure, insurance, etc.) without compromising on the quality and turnaround time. Our inbound call center services include, but are not limited to:

  • Customer Support
  • Technical Support
  • Call Answering
  • Inquiry Handling

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